Interval Walk · Support
Interval Walk support.
Email support@woodfiredigital.com and a person will read it. Please say which iPhone and which iOS version you are on, and what you were doing when the problem happened.
The coach is silent during a walk
Check Settings inside the app: the Voice cues toggle has to be on. With the phone locked, cues arrive as notifications, which play at ringer volume and stay silent when the ring switch is off. That is an iOS rule and no app can override it.
Steps, distance or pace are missing
The app reads these from the iPhone's motion sensor and needs Motion & Fitness permission, which you can grant in the Settings app under Interval Walk. If the app has no access, those figures stay blank.
The app is in the wrong language
Interval Walk follows your phone's language. You can override that in the app's own Settings, where every language is listed in its own script. Units and the clock keep following your phone's region rather than the language, so you can read Japanese and still see miles.
My walks are gone
Walk history is stored only on your phone. There is no account and no server, so deleting the app deletes the history, and it does not transfer to a new phone by itself. A device backup that includes app data will carry it across.
Privacy
The app makes no network requests at all and collects nothing. See the privacy policy.